B.A. degree or a HS diploma or equivalent plus minimum two (2) years’ experience in a medical setting. BLS certification required within 90 day orientation period. RN, LPN or Certified Medical Assistant preferred. Must have annual certification in CPR and First Aid and annual PPD testing. Requires successful completion of medication administration class within one month of hire. Requires annual influenza immunization by November 1st.
Health Support Team staff are responsible for all incoming phone calls and scheduling follow-up appointments after initial patient visit. In addition, the position will require ensuring appropriate exam room set-up and managing appropriate patient flow to the exam rooms. Responsible for supporting Integrated Care Model and proper electronic medical record (EMR) documentation, while providing a high level of patient care in a fast-paced office environment. Hours are a standard 40 hour workweek, Monday-Friday between 7:30 am – 7:30 pm, and may vary depending on clinic needs.
Knowledge, Skill & Ability